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Taxpayer’s compensation request for reduced services considered ‘an unfortunate perspective’

After little to no discussion, Greater Napanee council moved not to compensate a taxpayer seeking rebates for lessened services over the past year. An email from a Greater Napanee resident appeared in section 7.2 of the regular council meeting agenda on Tuesday, Apr. 27, 2021. It was also brought up

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Utilities Kingston details assistance programs to avoid service disruptions

Due to the COVID-19 pandemic, the winter ban on electricity disconnections for non-payment of all residential and small business customers in Ontario was extended to Friday, Jul. 31, 2020. Utilities Kingston also extended this disconnection ban to all customers and all utilities. As this date nears, Utilities Kingston reminds customers

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Utilities Kingston launches online payment assistance request forms

In an attempt to help customers avoid building large balances on their utility bills that will have to be paid later, Utilities Kingston has created a new online program for its clients. On Thursday, Apr. 22, 2020, Utilities Kingston announced its new online payment assistance request form. Customers who are

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Utilities Kingston supports provincial suspension of time-of-use rates

Utilities Kingston is working quickly to implement rate changes after the Ontario government announced a 45-day suspension of time-of-use electricity rates. On Tuesday, Mar. 24, 2020, Premier Doug Ford announced the suspension as part of the government’s plan to provide relief to citizens and businesses during the COVID-19 pandemic. For

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