Kingston Police have received reports of phone calls from scammers pretending to be from Utilities Kingston, demanding payment for utilities.
According to a release from Kingston Police, several citizens have reported this activity, and it is a scam.
“Those contacted are being threatened with having their utility services disconnected if they do not make a payment,” Kingston Police said. “If you receive a message, text or phone call from someone posing as a utility representative and threatening to disconnect your power, do not respond to it – contact your utility provider directly.”
Kingston Police recommend taking these actions if you receive a suspicious call:
- Do not provide any personal information, including utility or credit card account numbers.
- Collect any information possible about the caller.
- Report the incident to the Canadian Anti-Fraud Centre at 1-888-495-8501. This agency collects information on fraud and works closely with police to solve these crimes.
- If you become a victim of fraud through monetary loss, call Kingston Police at 613-549-4660.
Police remind Kingston residents:
- Utilities Kingston does not place calls from, or solicit calls to, a 1-800 or 1-888 number.
- Utilities Kingston requests overdue accounts be paid via Paymentus, its third-party credit card payment provider, or by contacting credit and collections at 613-546-1181, extension 2278.