Lennox & Addington County outsources paramedic services management

Lennox and Addington County Paramedic Services has announced a three-year partnership with private company Medavie Health Services for the management of its paramedic services.

According to the County, Lennox and Addington County Paramedic Services will continue to deliver emergency medical and paramedic services to the residents of Addington Highlands, Stone Mills and Loyalist and the town of Greater Napanee, with all unionized paramedics and paramedic managers continuing to be employees of the County. Medavie Health Services will manage the services “in accordance with the applicable collective agreement(s) and policies and procedures established by the County.”

The County employs a staff of over 80 full-time and part-time paramedics that provide community paramedicine and pre-hospital care to about 43,000 residents. The ambulance service operates six ambulances out of five ambulance bases: two ambulances operate from a base in Greater Napanee; one operates from a base in Amherstview; one from a base in Stone Mills; one from a base in Northbrook; and one from a base in Denbigh.

“We are proud of the service our paramedics provide to our residents and see this as an opportunity to continue to be on the leading edge of safety and care for the communities we serve,” said Lennox and Addington County Warden Henry Hogg regarding the announcement. “Medavie Health Services and Lennox Addington County have a shared commitment to providing the highest level of paramedic services to communities. We are confident that this partnership will build on the success of our team, while continuing to support enhanced service delivery models like our community paramedicine program.”

“At Medavie Health Services, our purpose is to make a meaningful difference in the lives of our patients and families through the delivery of high-quality care,” said Erik Sande, President, Medavie Health Services. “We look forward to working in collaboration with Lennox and Addington County to build on the success of the team, while evolving and enhancing community care solutions into the future.”

The effective date of the transition was Wednesday, November 8, 2023.

Medavie Health Services has operated in Ontario since 2009, and is currently also managing land ambulance services for Elgin County, the Municipality of Chatham-Kent and Perth County.