Kingston Police warn of two-factor authentication bank scam

Kingston Police are warning the public of a scam in which fraudsters say they’re calling from a bank, which has likely already been compromised by the scammers.

“The Kingston Police Fraud Unit has received several reports of fraudsters calling and saying they’re from the victim’s bank. The victim’s name and bank have already been compromised, likely through a phishing attack,” police said. “The victim is told they will receive a two-step authentication code, and to provide it over the phone to protect their account. When the victim provides the number, the suspects access their account and wire the money overseas.”

Anyone who receives a supposed phone call from their bank should not provide any information to the caller, police noted. Instead, hang up and call them back using the phone number on the back of your card.

“Do not click on links you receive by email or text messages. Do not ever provide a two-step authentication code to anyone else,” police stated.

Anyone who has been the victim of this, or any, scam is asked to contact Kingston Police by completing an online report or by calling 613-549-4660, and to also contact the Canadian Anti-Fraud Centre by calling 1-888-495-8501.