Contactless food ordering now available at Springer Market Square outdoor patio

The Downtown Kingston! BIA has announced contactless food ordering to the Love Kingston Marketplace patio in Springer Market Square. Diners can now order food from AquaTerra, Black Dog Tavern, Golden Rooster Delicatessan and Sharetea Kingston through a mobile ordering platform in the market. Food is delivered directly to a Love Kingston Marketplace bistro table in Springer Market Square.

According to the BIA, guests can order food and drink items without touching a menu, tapping a machine or waiting in line. Patrons sit at one of 20 socially distanced bistro tables bearing a “Love Kingston Patio” sticker, and use their phones to scan a QR code or manually enter the URL. This presents an online menu, and lets patrons order, pay and tip directly from their mobile devices. Their order is delivered directly to their table.

The BIA says the new ordering service adds to the already vibrant atmosphere in Springer Market Square, which has been re-imagined as part of Love Kingston Marketplace this summer.

“From live music in the evenings, to family-focused programming in the amphitheater, the Square is a hub where residents and visitors can enjoy safe entertainment and support the many local businesses in the downtown core,” says a statement from the BIA.

The ordering app is powered by Sociavore Instant, a Kitchener-based website builder and e-commerce platform for restaurants. As restaurants across Canada shut down in response to the COVID-19 pandemic, Sociavore implemented a set of resources to help them offer safe and comfortable dining experiences, recover revenue and transition to a digital platform.

The Downtown Kingston! BIA is an association comprised of, and funded by, over seven hundred downtown businesses. The association has a mandate to maintain and promote a vibrant and healthy downtown.